Vinfolio Help Desk Help Center home page
  1. Vinfolio Help Desk
  2. Buying Wine from Vinfolio

Buying Wine from Vinfolio


GENERAL

  • What are your purchase guarantees?
  • What is your return policy?
  • Does Vinfolio do price matching?
  • What is the difference between the Producer Marketplace and Collector Marketplace?
  • Can you advise me on which wines to buy?

PRODUCER MARKETPLACE

  • What does it mean for a wine to be on pre-arrival?
  • How long does it take for pre-arrival wines to ship?
  • What does it mean to purchase futures?
  • How long does it take for futures wines to ship?
  • Can I cancel a futures order before it ships?
  • What does "ex-château" mean?
See all 7 articles

COLLECTOR MARKETPLACE

  • Why can't I know who is selling me the wine?
  • Is it safe to purchase wines on Marketplace?
Vinfolio Help Desk