A Weather Hold is when we delay your scheduled shipment due to adverse weather conditions (temperatures above 75°F or below 20°F) that may cause damage to your wine. All ready-to-ship orders may be placed on weather hold unless otherwise instructed by the customer.
If your order is held due to weather, you will be notified by email, and we will attempt to re-ship your order the following week, after again checking the temperature forecast. If adverse temperature conditions are still present, orders will again be placed on weather hold. You may choose to release the Weather Hold at any time, either by emailing us at firstname.lastname@example.org or calling us at 800-969-1961.
Please note, this option is at customer's own risk, and releases Vinfolio from any responsibility for temperature-related damage.